A: You will need a device with a camera and microphone (such as a smartphone, tablet, or computer) and a stable internet connection.

Please email or text any reference photos or videos on your skin prior to the consultation.

A: Yes, we use secure, encrypted platforms to ensure your privacy and confidentiality during telehealth consultations.

A: Yes, we provide targeted treatments for specific skin conditions such as rosacea, eczema, psoriasis, and more. Our holistic approach combines the latest technology with high-quality products to achieve the best possible results.

A: While we don’t provide prescriptions, we offer exclusive dermal clinic products that are tailored to your skin’s needs.

A: Payment can be made online through our secure payment system when booking your appointment.

A: We treat a wide range of skin conditions including acne, anti-aging, dehydration, rosacea, pigmentation, eczema, psoriasis, menopausal skin, and general skin health. Our personalized approach ensures that each treatment plan is tailored to your specific needs.

A: Yes, we specialise in caring for all skin types, including sensitive skin. Our consultations and treatments are customised to ensure that even the most sensitive skin receives gentle yet effective care.

A: Yes, we provide personalised skincare solutions for both men and women. Our bespoke treatment plans are designed to address the unique skin concerns of each individual, ensuring everyone receives the care they need to look and feel their best.

A: Absolutely! We offer specialised treatments and skincare products for teens to help manage common skin issues such as acne and oily skin. Our goal is to provide effective and gentle care to support the skin health of our younger clients.

A: We understand that skin care needs vary with age. Our treatments are tailored to address the specific concerns of different age groups, from managing teenage acne to addressing mature skin issues like wrinkles and pigmentation. We also specialise in peri and menopausal skin dryness.

A: Definitely! Our anti-aging skin treatments and skincare products are tailored to address the unique needs of men's skin, helping to reduce the signs of aging and maintain a youthful appearance.

A: Our clinic specialises in providing targeted solutions for peri- and menopausal skin, addressing issues such as hormonal fluctuations, dryness, fine lines, and loss of elasticity. With our expertise and bespoke approach, we help restore balance and vitality to your skin, ensuring you feel confident and radiant at every stage of life.

A: Yes, we highly recommend sending reference photos or videos of your skin prior to the consultation. This allows our clinician to gain a comprehensive understanding of your skin condition beforehand, ensuring that all the time during the video call is focused on discussing your specific concerns and developing an effective treatment plan.

Sending reference materials in advance helps streamline the consultation process, enabling our clinician to assess your skin more accurately and provide you with personalised recommendations tailored to your individual skin needs. You can send clear photos or videos capturing different angles and areas of your skin that you would like to address during the consultation.

Rest assured, your privacy is of the utmost importance to us. Any reference photos or videos you provide will be kept strictly confidential and used solely for the purpose of your consultation.

To send reference materials, simply email or text them to the contact information provided when you schedule your consultation. If you have any concerns about sending sensitive information, please let us know.

A: Our appointments typically range from 30 minutes to 1 hour, ensuring that we dedicate ample time to each client. We believe in providing unhurried consultations at Australian Dermal Clinic because we care deeply about your skin and strive for the best results.

During your appointment, we prioritise personalised care. We take the time to listen to your skin concerns, understand your unique needs, and build a relationship with you. This personalized approach allows us to create a bespoke care plan tailored specifically to address your individual skin issues and goals.